Service hours: 24 hours all year around
Customer Service contact@asuswebstorage.com Response Hours: Mon-Fri 09:00 - 18:00 (GMT+8)
Service Scope: This service deals with product inquiries, including ASUS WebStorage features and functions, operating procedures, basic troubleshooting etc.
As a reminder, in order to avoid data tracking or theft, please do not enter any confidential data (e.g. passwords) if you're logged into a public computer.